reimagining the veterinary experience.
for people. and for pets.

 
 
 
 
  EXCELLENT  
  
 Based on 559 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hillary C 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We are so lucky to have found Juanita Hills and Dr. Chartrand specifically. She and her team have cared diligently and compassionately for my dog and cat for years. Even in the most stressful moments, they have taken the time to answer all of my questions, and are always welcoming, flexible, and kind. Thank you from Olivia and Poppy <3
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nicholas C 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They were so good to our cat, Nala, through her battle with Mast Cell. Sadly, we lost our girl today. The team at JHAH were always so supportive, and Dr. Mensching went above and beyond to support us in every decision we made for Nala’s care. We’ll forever be grateful for the extra time we had with Nala thanks to the care JHAH provided.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Courtney C 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
There aren’t enough words to express how grateful I am for the care my puppy and I have received from Dr. Stacy Chartrand and her team.

After bringing home my eight-week-old puppy, I became concerned about his gait and possible hip pain. I was relieved to be able to schedule an appointment within the same week. From the moment we met, Dr. Stacy was kind, compassionate, and attentive. She took the time to genuinely listen to all of my concerns and made me feel heard and supported throughout the entire process.

When the X-rays revealed a somewhat concerning find, Dr. Stacy went above and beyond in every way. She personally called me on her day off to explain the results, spent over 30 minutes answering my questions, and ensured I fully understood the next steps. Since then, she has continued to follow up and check on my puppy’s progress, demonstrating a level of dedication and genuine care that is truly rare.

I am incredibly grateful to have found this clinic and look forward to continuing my puppy’s care here for years to come.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Caroline B 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service, very knowledgeable staff. And their kindness and caring shows! My dog does great here.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ana-Maria M 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The medical team here is absolutely spectacular. Dr. Mensching is an amazing vet - so caring, passionate, and clearly in love with her job. The other doctors and the vet techs are equally wonderful, attentive, and dedicated to providing top-tier care. They deserve every single one of these 5 stars.

However, management seriously needs to address the front desk. The receptionist with the two-toned hair is incredibly rude, disrespectful, and dismissive. Her hostile attitude is a complete mismatch with the compassionate, welcoming environment the doctors and techs work so hard to maintain.

I am giving 5 stars solely to support the incredible veterinary staff, but the front-of-house customer service is unacceptable and deeply disappointing.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kyastaa 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very nice clinic. Very understanding and accommodating of our anxious rescue, they've listened to all my concerns about him and I'm happy with the treatment he receives!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim B 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great experience getting my two older dogs USDA exams in preparation for international travel. I was a new patient here and they were very kind, thoughtful and comprehensive in the exam process and with me describing the process, findings, and optional services to consider.

Highly recommended!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mark C 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very good with dogs and cats , sensitive to skittish pets, make everyone feel comfortable and always solve our issues and explain treatments thoroughly